FCCPC Hails Court Judgment Upholding Banking Consumer Protection Authority

The Federal Competition and Consumer Protection Commission (FCCPC) has hailed the Federal High Court judgment upholding its authority in competition and consumer protection matters in the financial sector.
This is contained in a statement issued by the FCCPC Director, Corporate Affairs, Mr Ondaje Ijagwu, in Abuja.
Ijagwu quoted the Executive Vice Chairman of the Commission, Mr Tunji Bello, as saying the judgment was a significant milestone in the advocacy for bank customers who had endured unfair treatment by service providers.
He said the judgment provided judicial guidance on the complementary relationship between sector regulation and the consumer protection framework established under the FCCPC Act.
Bello said the decision reinforced consumers’ confidence in every sector of the economy.
He said the financial services were entitled to accessible channels for complaint resolution and lawful redress.
Bello added that the judgment was significant for businesses, as it clarified that regulatory accountability and consumer confidence were mutually reinforcing pillars of a healthy market environment.
According to him, the commission will continue to engage financial institutions and other service providers professionally, fairly, and in accordance with due process.
He also advocated for internal complaint resolution mechanisms that addressed consumer concerns promptly.
Reporters say United Bank for Africa (UBA) Plc contested the jurisdiction of the FCCPC.
In suit FHC/ABJ/CS/1972/2025, UBA contested whether the FCCPC could oversee a CBN-licensed bank’s operations, products, or services.
However, Justice James Omotosho, in a ruling, affirmed the commission’s statutory authority to investigate consumer complaints involving banks and other financial institutions.
Omotosho disagreed, citing FCCPA Sections 1, 2, 17(e), and 104, which grant the agency overriding powers in competition and consumer protection matters, superseding other laws.